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Effective Date: October 26, 2025
Company: Tech Scribe Technology Co., Ltd.
Contact: support@scribeplay.com
Tech Scribe Technology Co., Ltd. ("ScribePlay," "we," "us," or "our") operates the ScribePlay platform, providing game top-up services in Thailand. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We may collect the following types of personal data:
Account Information: When you create an account, we collect your email address, username, and password.
Transaction Information: To process payments via PromptPay (Thai Baht), we collect transaction IDs, payment amounts, and the gaming account information (such as User ID or Server) required to complete your top-up.
Usage Data: We automatically collect information about your interaction with our website, including IP address, browser type, device information, and pages visited.
Communication Data: Any correspondence you send to us at support@scribeplay.com, including inquiries and support requests.
We use your information for the following purposes:
To create and manage your account.
To process and fulfill game top-up orders, including verifying payments via PromptPay.
To communicate with you regarding your orders, account status, and customer support.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security, or technical issues.
To comply with applicable legal obligations.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Where required by law, we rely on your consent, contractual necessity, and our legitimate interests to process your data.
We do not sell or rent your personal data. We may share your information with:
Payment Processors: To facilitate PromptPay transactions in Thailand.
Service Providers: Third-party vendors who assist us in operating the website and providing services (e.g., hosting, analytics).
Legal Authorities: When required by law, regulation, or legal process.
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict certain processing activities.
Withdraw consent at any time.
To exercise these rights, please contact us at support@scribeplay.com.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy, please contact us at:
Email: support@scribeplay.com
Company: Tech Scribe Technology Co., Ltd.